- OperatorDeckmedia N.V.
- Established2017
- Game Library280+ titles (RTG & Spinlogic)
- Withdrawal MethodsBitcoin, eZeeWallet, Wire Transfer
Signing in from the homepage, step by step
Fair Go Casino login begins with the Log In button at the top-right of the homepage. You do not need a separate username: the account uses your email address as the username, together with the password you set for the account.
Go to the homepage and select the Log In button at the top-right.
Type your username, which is your email address, then enter your password.
Follow any two-factor authentication prompt shown at login to reach the lobby.
Take a moment to enter the email address exactly as it is held on the account. If the form does not accept the details, the forgotten-password option is the cleanest way to start again rather than repeatedly guessing the password.
What you can do once you reach the lobby
After the login steps are complete, the lobby is the main starting point for your account. Your transaction history is available through the My Account section, giving you a place to review account activity after signing in.
The account also keeps important access conditions together. Only one account is permitted per player, IP address or household. Additional accounts are deactivated, so creating another account is not a solution if you are having trouble getting into the first one.
- Use your email address as the username.
- Enter the password connected to that account.
- Complete the two-factor authentication prompt shown at login.
- Open My Account when you need to view transaction history.
If you return to play with active Bonuses, remember that the maximum permitted bet while any bonus is active is $10. Exceeding that limit voids bonus winnings, so it is worth checking the status of an offer before placing bets.
Forgotten password: getting a reset email
A forgotten password does not require a new account. Use the forgotten-password link on the login form. It sends a reset email so you can regain access through the existing account.
Select the forgotten-password link beside the login form.
Look for the reset email sent for the password recovery request.
Use the reset instructions, then sign in with your email address and updated password.
If you have more than one email address, start with the one used as the account username. That keeps the reset request connected to the correct account and avoids trying to open a second account.
Keep the reset email handy
The reset email is the next step after selecting the forgotten-password link. Once the password has been updated, return to the normal Log In form rather than registering again.
Changing your email address without losing account access
You can request an email address change through 24/7 Live Chat. There are two conditions: the account must have no withdrawable balance, and the new email address must not already be registered.
Make sure there is no withdrawable balance on the account before requesting the change.
Use the 24/7 Live Chat service to ask for the account email to be changed.
The replacement email must not already be registered to another account.
This matters because the email address doubles as the login username. Once the change has been handled, use the new address the next time you sign in. If the new address is already linked to an account, choose another address instead.
Security checks that sit around your login
Two-factor authentication adds a further prompt at login after you enter the email address and password. The account also uses 128-bit SSL data encryption across all transactions, helping protect information as it moves through the service.
The one-account rule is part of the account controls as well. One account is allowed per player, IP address or household, and additional accounts are deactivated. Keeping your access with the original account is the practical way to avoid that issue.
The login details to remember
Your email address is the username, your password opens the account, and the two-factor authentication prompt is the extra step that can appear before you reach the lobby.
Logging in from an iOS or Android browser
Browser-based mobile play is fully supported on iOS and Android, so you can sign in from a mobile browser without a Mobile App download. Google Chrome is recommended for the best performance.
The mobile login still follows the same basic sequence: open the homepage, select Log In, enter the email address and password, then complete the two-factor authentication prompt if it appears. Once you reach the lobby, the account can be used from the browser.
Getting help when account access needs a hand
Fair Go Casino provides support in English through Live Chat, email and telephone. Live Chat is available 24/7, which makes it the direct option when you need help with a login problem, a password reset or an email address change.
| Channel | Availability | Language |
|---|---|---|
| Live Chat | 24/7 | English |
| Available | English | |
| Telephone | Available | English |
For a forgotten password, begin with the reset link because it sends the reset email directly. For an email change, use Live Chat and make sure the account has no withdrawable balance and the replacement address is not already registered.
Login: your questions
Where do I start the Fair Go Casino login?
Open the homepage and select the Log In button at the top-right. Enter your email address as the username, followed by your password.
What should I use as my username?
Your username is the email address connected to the account. You also need the account password to sign in.
What happens after I enter my login details?
A two-factor authentication prompt can appear at login. Complete that step to reach the lobby.
How do I reset a forgotten password?
Select the forgotten-password link on the login form. A reset email is then sent so you can update the password and return to the account.
Can I sign in from an iOS or Android device?
Yes. Browser-based mobile play is supported on iOS and Android, with no app download required. Google Chrome is recommended for the best performance.
How can I change the email used for login?
Contact 24/7 Live Chat. The account must have no withdrawable balance, and the replacement email must not already be registered.
Which support channels can help with account access?
Support is available in English through 24/7 Live Chat, email and telephone.
