Cookies Policy | Fair Go Casino

What cookies are and how we use them

Cookies are small text files that a website may place on your computer, mobile device or other internet-connected device. They allow a website to recognise a device, remember information about a visit and support certain functions. Similar technologies, such as pixels, tags, software development kits, local storage and device identifiers, can perform comparable functions. In this policy, we use the term cookies to include cookies and similar technologies unless a different meaning is clear from the context.

Fair Go Casino may use cookies when you browse our website, create or access an account, use gaming or account features, or interact with communications and online services connected with the website. Some cookies may be placed by us, while others may be placed by third parties that provide services on our behalf or support functions available through the website.

Cookies can help us keep the website working, remember your preferences, understand how visitors use different pages and improve the user experience. They may also assist with security, fraud prevention, account protection and compliance with applicable requirements. We do not use cookies to remove your responsibility to play within your means or to comply with the terms that apply to your account.

The information collected through cookies may include an internet protocol address, device or browser information, operating system, general location information, pages visited, links selected, visit dates and times, and information about how the website is used. The information collected will depend on the type of cookie, your settings and the features you use. We may combine cookie information with other information where permitted by applicable privacy laws and our Privacy Policy.

Types of cookies we may use

Strictly necessary cookies

These cookies support the basic operation, security and accessibility of the website. They may be needed to allow you to move between pages, maintain a secure session, remember information entered into forms, protect account functions, detect suspicious activity or process requests. Because these cookies can be necessary for services you have asked to use, they may not be available for disabling through every cookie preference tool. Blocking them through your browser may prevent some parts of the website from working correctly.

Functional and preference cookies

Functional cookies help remember choices you make, such as language, region, display preferences or other settings. They can make future visits more convenient and help provide features you have requested. If you decline these cookies, the website may still be available, but you may need to repeat certain selections or some features may operate in a more limited way.

Analytics and performance cookies

Analytics cookies may help us understand how visitors use the website, including which pages are viewed, how visitors move through the site and whether parts of the website are performing as expected. The information is generally used to measure performance, identify technical issues and improve content, navigation and functionality. Where these services are provided by third parties, those providers may process information in accordance with their own terms and privacy notices.

Advertising and measurement cookies

Subject to applicable law and your choices, advertising or measurement technologies may be used to understand interactions with online content, measure campaigns or help make marketing more relevant. These technologies may recognise a browser or device across different pages or services. Their use does not necessarily mean that you will receive more advertising; it may affect the relevance or measurement of advertising that you see.

Security, fraud prevention and compliance technologies

We may use cookies and similar technologies to help protect accounts, identify unusual activity, reduce fraud, maintain the integrity of the website and support responsible operation of our services. These technologies may collect information about a device, browser, session or interaction with the website. They may be used with other checks and information where necessary to protect players and the business.

Session and persistent cookies

A session cookie generally operates while your browser is open and is removed when the session ends or the browser is closed. A persistent cookie remains on your device for a set period or until it is deleted. The retention period can differ depending on the purpose of the cookie and the settings of the service that places it.

Third-party cookies and services

Some website functions may be supplied by third parties, such as security, hosting, analytics, payment, customer support, content or technology providers. These providers may use cookies or similar technologies to deliver their services, maintain security, measure performance or remember relevant settings. Third-party cookies are controlled by the organisation that places them, and their use may be subject to that organisation’s privacy policy and terms.

We may also use links to external websites, platforms or services. If you follow an external link, the operator of that service may use its own cookies and collect information under its own policies. This Cookies Policy does not govern third-party websites or services, and you should review their information before using them or providing personal information.

We do not control every cookie that may be placed by a third party, and the availability of particular providers or technologies may change over time. Where appropriate, we take reasonable steps to select service providers and manage information in line with our obligations. The Privacy Policy provides further information about how personal information may be handled, disclosed, stored and protected.

A cookie preference tool may allow you to accept or reject optional categories.
Your browser settings may allow you to block, delete or restrict cookies.
A device or operating system may provide additional privacy controls.
Third-party services may offer their own opt-out or privacy settings.
Turning off optional cookies may affect website features, preferences or performance.

Managing your cookie choices

When you visit the website, you may be shown a cookie notice or preference tool. Where available, this tool allows you to review optional cookie categories and make a choice. You can change your choices later by using the cookie settings link or control made available on the website. Your selections may be stored in a cookie so that the website can remember them.

You can also manage cookies through your browser. Most browsers allow you to view stored cookies, delete individual cookies, block cookies from particular websites or block cookies generally. The method differs between browsers and devices, so you may need to consult the relevant help or privacy settings. If you use more than one browser or device, you may need to set your preferences separately on each one.

If you delete all cookies, your previous preferences may also be deleted. As a result, the cookie notice may appear again and the website may not remember settings you previously selected. Blocking all cookies can also affect log-in functions, security controls, account features and other parts of the website. For this reason, we recommend reviewing your options rather than blocking every cookie unless that is your preference.

Some browsers and devices provide a do-not-track setting or similar signal. Because there is no single industry approach to interpreting these signals in every situation, our response may depend on the service, technology and applicable legal requirements. You can use the controls described in this policy and any preference tool provided on the website to manage optional cookies.

Cookie choices do not necessarily control information collected through other methods. For example, information you provide directly, account activity, security records and information collected under the Privacy Policy may continue to be handled where permitted or required. Your cookie preferences also do not change your obligations under the website terms, gaming rules or responsible gambling information.

Privacy, retention and updates

Some cookie information may be personal information under Australian privacy law. Fair Go Casino may handle that information for the purposes described in this policy, the Privacy Policy, the website terms and applicable law. Depending on the circumstances, information may be accessed by authorised personnel, service providers or other parties involved in operating, securing and supporting the website. We take reasonable steps to protect information against misuse, interference, loss and unauthorised access, modification or disclosure.

Cookies are retained for different periods. Session cookies may expire when a browsing session ends, while persistent cookies may remain for longer. Retention can depend on the purpose of the cookie, technical requirements, your settings, and any legal, security or operational needs. When information is no longer required, it may be deleted, de-identified or securely disposed of in accordance with applicable processes.

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies used, service providers, legal requirements or our information-handling practices. The updated version will be published on this page with a revised date where appropriate. You should review the policy periodically, particularly before using features that depend on cookies.

If you have a question about this Cookies Policy or wish to raise a privacy concern, please use the contact or support options made available on the Fair Go Casino website. Requests relating to personal information may be handled in accordance with the Privacy Policy and applicable law. We may need to verify your identity or request further information before responding to a privacy request.

Review the cookie notice and available preference settings when they are presented.
Choose which optional categories you wish to allow, where the preference tool provides that choice.
Use your browser or device controls if you want to delete or restrict stored cookies.
Read the Privacy Policy for broader information about personal information handling.
Check this page from time to time for changes to our cookie practices.