Welcome Package

Up to $1,000 AUD

100% match × 5 deposits, code WELCOME

Wagering
30× deposit + bonus
Max bet on bonus
$10 AUD
Min deposit
$20 AUD per step
Max cashout
No limit on winnings

Contact Fair Go Casino

Need help with Fair Go Casino? Email support@fairgo-casino-au.site and explain what you need assistance with. Our support team can help with common account, payment, technical and responsible gambling questions. Messages are usually reviewed within 24 hours, although response times can vary depending on the nature of the request.

Fair Go Casino operates under a Curaçao gaming licence issued to Deckmedia N.V. All transactions are secured with 128-bit SSL encryption to protect player data and funds.

  • OperatorDeckmedia N.V.
  • Established2017
  • Game Library280+ titles (RTG & Spinlogic)
  • Withdrawal MethodsBitcoin, eZeeWallet, Wire Transfer

How to get in touch

To contact Fair Go Casino by email, send your message to support@fairgo-casino-au.site. For a faster and more useful response, include enough information for the team to understand your request without sharing unnecessary sensitive details.

  • Your account email address or username
  • A short, clear description of the issue or question
  • Relevant dates, transaction details or error messages where available
  • Screenshots if they help show the problem, provided they do not expose passwords, full payment details or other highly sensitive information

You can write to support about account access and verification questions, deposits and withdrawals, bonus terms, technical problems, or responsible gambling requests. If your message relates to responsible gambling, say so clearly so it can be directed appropriately. Please send information from the email address connected with your account where possible, and avoid sending your password.

Support will generally respond by email, usually within 24 hours. Some questions may require additional information before they can be addressed. Please keep any reply details available if the team asks you to confirm account information or clarify the issue.